Enterprise Managed Services

Enterprise Managed Services

White-glove service from Tego, with predictable pricing and economy of scale

Tego’s Enterprise Managed Services Engineering offers the expertise and best-in-class products our customers already trust, without the operational overhead. We provide the monitoring and management of multi-vendor environments with multiple service levels to satisfy the needs of your business.

BUILT FOR ENTERPRISE IT DEPARTMENTS

  • A flat per-device fee covers all Tego managed assets
  • A tiered pricing structure with three different SLAs allows you to align the service level from Tego to  the business criticality of the asset
  • Leverage our expertise with Ansible as well as commercial offerings like Dell OpenManage

KEY BENEFITS TO TEGO CUSTOMERS

  • Reduce distractions and time spent traveling to datacenters, remediating hardware failures, and applying firmware updates
  • Free up internal resources to support your business in other ways
  • Operate more securely and with greater uptime by staying current on firmware

ENTERPRISE MANAGED SERVICES TECHNOLOGY PARTNERS 

We work with best-in-class partners to provide cutting-edge technology for your environment.

  • Compute
    • Dell, Cisco, Supermicro, Nutanix
  • Storage
    • NetApp, Pure Storage
  • Data Protection
    • Rubrik, Cohesity

Our service levels include:

  • Reactive – Basic monitoring and support
  • Proactive – Enhanced monitoring and support
  • Priority – 24/7 Enhanced monitoring and support
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