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Sales Operations Specialist – North Carolina

Sales Operations Specialist

REQUIREMENTS
Candidate must live in the Triangle Area of North Carolina

ABOUT THE ORGANIZATION
Based in North Carolina, Tego is an engineering-led, forward-thinking technology team that unwavering dedication to our core values of integrity, commitment to excellence, and accountability. We create competitive advantage by solving problems and delivering results with remarkable efficiency, guided by a steadfast commitment to these principles. Collectively, we’ve spent decades solving IT challenges while supporting the full spectrum of commercial and government entities of all sizes. Our team operates with unwavering integrity, ensuring transparent and ethical practices in all our endeavors. We are dedicated to excellence in everything we do, striving for continuous improvement and the highest standards of quality and performance. With a deep understanding of the strategies, tools, and methodologies that support mission-critical data center and cloud services, we uphold accountability for our actions and decisions, taking ownership of our work and delivering on our promises.

Tego has a strong commitment to fostering long-term relationships and delivering unparalleled support to our clients and partners.

ROLE DESCRIPTION
As a Sales Operations Specialist, you will play a pivotal role in supporting the sales team and optimizing the sales process. You will support various operational aspects of the sales function, ensuring efficiency, accuracy, and alignment with organizational goals. This role requires strong analytical and critical thinking skills, attention to detail, and the ability to collaborate effectively with cross-functional teams. This is a full-time remote position.

Your responsibilities may include, but are not limited to:

  • Create quotes and proposals: Collaborate with sales teams to identify solutions and product configurations. Coordinate with technology partners and distributors to prepare accurate and timely quotes using quoting software, and other resources.
  • CRM/Sales Administration: Utilizing customer relationship management (CRM) software to prepare sales reports, maintain customer databases, update sales documentation, and renewals management.
  • Order Management: Support the order fulfillment process, including processing orders, managing customer and internal communication, accounts receivables, and resolving any issues that may arise.
  • Customer Service: Responding to inquiries from potential and existing customers, addressing their concerns, and providing product information.
  • Product Knowledge: Develop and maintain a basic understanding of the company’s technology portfolio.

QUALIFICATIONS

  • Proven work experience in sales or customer support in a technology company
  • The candidate must have excellent communication skills, both written and verbal, and be able to express themselves clearly and professionally.
  • Exceptional analytical and problem-solving skills
  • Ability to multitask, work independently, and effectively prioritize responsibilities in a remote role
  • Proficient with Microsoft Office and G Suite
  • Experience with Salesforce.com, ConnectWise CPQ (Sell), Slack or other team communication platforms are a plus
  • Bachelor’s degree or equivalent practical experience

BENEFITS

  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Health insurance
  • Paid time off
  • Vision insurance
  • Work from home

Interested in applying?
Contact Johanna Berry at jberry@tegodata.com.

Testimonials

  • Working with Tego has been great. They helped us deploy our new SAN at a critical time so that we were be able to help one of our biggest customers with some performance testing. Their knowledge and attention to detail was critical. It has been a pleasure working with them. — Paul Silveira Sensus Utility

  • We have worked with the folks at Tego even before they were Tego Data. In our business there is no room for downtime and over the years the folks at Tego have helped us design, implement and subsequently upgrade our storage infrastructure several times, under very stringent high availability requirements, without issue. — Ted Boggs Duke University

  • Due to an aging infrastructure we were running into a lot of problems backing up our data out of state. The Tego Data team came in and helped us upgrade our environment and set up replication to Austin TX. They have a very knowledgeable and attentive team and we are happy to be working with them! — Gary Tummond Clerk of Court, Indian River County

  • When we had a major production issue, one even the equipment vendor couldn’t resolve in a timely manner, the Tego team was able to respond quickly, help us fix the problem and get us back up and running. Nolan (Tego Engineer) really saved my bacon. — Scott McMullan Symphony Health Software

  • Tego always provides me excellent sales and support services and has done so for as long as I have been doing business with them, about six years. — David C. Channell Liggett Group LLC Manufacturing

  • Having Tego involved and using cloud services gives us peace of mind. We don’t have to pause day-to-day project management to make software updates, which gives us extra time we didn’t have before to work on other strategic issues critical to the business. — Mathew Price Stewart Engineering

  • We have been working with the team at Tego Systems for 6 years now. They have helped us design and implement our NetApp infrastructure which has worked flawlessly to keep our data protected and available. — Michael N. Lee Putnam Valley Central Schools Education

  • The Tego Team has been a great partner to work with over the last several years. Together we developed a disaster recovery solution which fit our needs and budget. We look forward to continuing our relationship with Tego Data in the years to come. — Paul Murray Thomas H Lee Capital LLC Private Equity

  • We recently upgraded our NetApp environment and moved to cluster mode. Tego helped us design the solution and their engineering staff provided superb support and mentoring during implementation. This was our fourth successful NetApp implementation with the Tego Team. — Robert Troxel Maiden Global Servicing Company Insurance

  • We have been working with the team at Tego for 6 years. They have helped us architect our NetApp storage infrastructure and disaster recovery strategy. When we had a water main break in our data center last year we realized very quickly just how critical good technology and an experienced, responsive partner can be. — Don Shiffett Ober Kaler Law

  • Tego is a world-class IT solutions provider. Their engineers and consultants are senior experts only interested in ensuring their partner institutions get the solutions they need to build an infrastructure today’s students expect from a college or university including post-traditional adult students. From managed services to digital transformation to cloud services and data security, Tego Data has the solutions and services colleges and universities can trust to improve enrollment and student digital experiences. — Dr. Karen Srba former VP of Academic & Instructional Technology American Public University System

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